The Smart Guest Portal for Airbnb & Vacation Rentals
Give guests instant access — from contactless check-in and arrival guidance to Wi-Fi, house rules, local recommendations and the TapStay AI Concierge — with one tap. No app required.
One tap opens everything.
- Tap
- Scan
- Link
Free during the Early Pilot · Full feature set · No credit card required
Your portal can go live by link or QR before the plaque arrives.
In your guest's hand
Wi-Fi · Rules · Checkout · Concierge
What is TapStay?
TapStay is a browser-based guest experience platform for Airbnb and vacation rentals. It combines a Digital Guest Portal, Digital Guidebook and property-aware AI Concierge in one stay page that guests open by NFC tap, QR code or direct link. No guest app or PMS integration is required.
Why choose TapStay?
TapStay gives hosts one simple place to manage the guest experience without adding another app for guests. Your property information, digital guidebook, local recommendations and AI Concierge stay connected in one portal that works by tap, scan or link — completely free during the Early Pilot, with full access and no credit card.
Not another welcome book. A guest portal your guests can actually use.
Wi-Fi, check-in information, house rules and local recommendations live on one page — with the TapStay AI Concierge ready for the questions you'd normally answer by message. Guests open it with an NFC tap, a QR code or a link. No guest app, no account.
Build your first live guide free — no credit card during the Early Pilot.
Built for Airbnb hosts, vacation-rental owners and short-term rental property managers.
Guest portal
- Wi-Fi
- Check-in
- House rules
- Around you
TapStay Concierge
“Check-out is 11:00, and the Wi-Fi password is on your stay page.”
Fewer questions. Better stays.
Hosting shouldn't mean answering the same questions over and over. TapStay helps guests find the answers themselves — before they need to message you.
- “What's the Wi-Fi password?”
- “How do I get in?”
- “What time is check-out?”
- “Where should we eat tonight?”
- “How does the AC work?”
Answers grounded in your stay.
Guests ask in their own words. TapStay Concierge answers using your stay information and supported verified nearby places — and when it doesn’t know, it says so.
- Based on your stay
- Understands natural questions
- Fewer repetitive messages
“Is there a good café nearby?”
Here are verified cafés near your stay. Tap one to open it in Maps.
“Can we leave the bags after check-out?”
Your host hasn't answered that one yet — would you like to ask them directly?
TapStay Concierge
Answers using your stay information
What's the Wi-Fi password?
It's on the plaque card: network Villa-Mar, password sunrise2026. Tap to copy.
Can we check out a bit later?
Check-out is 11:00. Your host hasn't set a late check-out policy — would you like to ask them?
From setup to first tap in four steps.
- 1
Create your stay
Add your property details, photos, Wi-Fi, rules and guest information.
- 2
Request your plaque
Request the official TapStay Plaque linked to that stay.
- 3
Place it
Mount the plaque near the entrance or another visible spot.
- 4
Guests tap or scan
Their stay page opens in the browser — no app, no guest account.
Your stay can go live before the plaque arrives.
Everything a guest needs, in one place.
Wi-Fi access
Network and password, one tap to copy — no squinting at a router sticker.
Apartment guide
Everything you'd normally repeat by message, written once and always available.
Local recommendations
Your host picks first, then verified places nearby with distance and directions.
Contact host
One tap to reach you — for the moments that genuinely need you.
House rules
Quiet hours, smoking, pets and parking, stated calmly and clearly.
Check-out info
Times, keys and a simple checklist so departures run themselves.
Your picks first. Verified places nearby.
Guests see the places you personally recommend, followed by verified nearby options with distance and one-tap directions.
Restaurants
Cafés
Attractions
Bars
Drag to rotate 360°
A small piece of hardware that does the welcoming.
An official, made-for-your-stay plaque. Guests tap their phone or scan the printed QR code, and your portal opens in their browser.
- 10 × 10 cm · 2 mm acrylic
- Compact and discreet on any wall
- NFC tap
- Or scan the printed QR code
- 3M adhesive
- Peel, place, done — no tools
- Battery-free
- Nothing to charge or maintain
Plaque ordering will become available after the Early Pilot.
We’re not accepting plaque orders during the pilot. Ordering will open after the pilot ends.
The rear surface carries a 3M adhesive for secure installation — peel, place, done, with no tools and nothing to charge.
Start immediately — no need to wait for the plaque.
Your guest page is available by link or QR code as soon as your stay is set up and active. The plaque adds the tap-to-open moment at the property later.
Free during the Early Pilot
Full access. Unlimited properties. No credit card required.
Free through January 1, 2027.
TapStay is completely free during the Early Pilot. No credit card is required. After the pilot, you’ll choose which properties stay active; your first active property will remain free forever. We’ll give hosts advance notice before any paid pricing takes effect.
Everything hosts usually ask before getting started.
From guest access and AI answers to privacy, plaques and pricing — here’s how TapStay works in practice.
No app. No guest account. No feature tiers. One permanent Guest Portal for every stay.
Want to go deeper first? Browse TapStay Guides.
Give your next guest
a better arrival.
Set up your first property with the full TapStay feature set — free during the Early Pilot, no credit card required. Free through January 1, 2027.
Free during the Early Pilot · Full feature set · No credit card required
